| Common Web Hosting
Support based issues that we have encountered are as follows: |
| |
|
Common DNS Issues |
| » Domain parking issues |
| » Modifying MX. A and CNAME
records for domain Zones |
| » Correcting Domain Name
resolution problems |
|
| |
| Common Web Server Issues |
| » httpd.conf
problems |
| » .htaccess
errors |
| » Password
protection issues |
| » Site oriented
IP blocking issues |
| »
HostNameLookups |
| » Mime types |
| » Apache Handler
problems |
| » URL blocking
and redirection issues |
| » Secure Cert
problems
|
|
|
| Common Mail Issues |
| » Sendmail |
| » Qmail |
| » EXIM |
| » SMTP issues |
| » POP issues |
| »
POP-before-SMTP and relay denied issues |
| » Mailing lists |
| »
Auto-responders |
| » Client Setup |
| » POP
authorization |
| » Anti-spam
measures |
| » Email filter
issues with Procmail and .forward |
|
|
| Common FTP Issues |
| » Anonymous ftp
enabling |
| » FTP
configuration issues |
| » FTP virtual
hosting issues |
|
| |
| Common Database Issues |
| » Access denied |
| » Handling
multiple databases |
| » Connectivity
issues from CGI scripts |
| » Allowing or
denying grant permissions from local or remote locations |
| » Modification
of database variables such as max connections, memory used etc. |
|
|
| Common Security Issues |
| » Anti-port
scanning |
| » Log Checking |
| » IP blocking |
| » Firewall
issues |
| » Anti-SPAM |
|
| |
| Logs and Statistics Issues |
| » User specific
Raw Logs problems |
| » System wide
raw log problems |
| » Log size
control |
| » Stats not
updating issues |
|
| |
| FrontPage Issues |
| » Manually
Installing FrontPage Extensions on problematic Domains |
| » Manually
Removing FrontPage Extensions |
| » FrontPage mail
extension problems |
| » FrontPage
clashes with .htaccess |
| » FrontPage and
Secure forms issues |
|
| |
| Java Servlets |
| Apache JServ, Tomcat |
|
| CGI |
| Languages - PHP, Perl, Python, C, C++, Servlets, ASP |
| |
| CGI Issues |
| » CGI file permissions |
| » CGI connectivity with the
database |
| » Internal Server Errors |
| » Sending mail from scipts |
| » Form to mail problems |
|
| |
| Telnet or SSH Problems |
| Connection refused issues |
|
| We also support all 3rdParty Software installed on the
server. |
