a) support for any number of technical tickets
b) 24 hours or 12 hours support depending on the response hours required.
b) Response time from 12 to 24 hours
c) Domain Registration and account setup are not included
Click Here to see the issues supported under Customer Technical Support
Plan Rates:
24/*7 Support:
$ 55 per month per server for up to 200 domains
$ 110 per month per server for up to 600 domains
+ $ 22 for every 100 domains thereafter
12/**7 Support:
$ 70 per month per server for up to 200 domains
$ 140 per month per server for up to 600 domains
+ $ 28 for every 100 domains thereafter
*
Support is provided for tickets/mails received during the 24 hour period.
**
Support is provided for tickets/mails received during the 12 hour period.
Global
